How Airpay achieved 10x faster audits and resolved 50% of critical issues to scale faster using Scrut

CONTEXT​​

Scaling Trust in Fin-Tech

Airpay is an omnichannel financial services platform with operations across India, the Middle East, and Africa. Handling sensitive financial data, Airpay operates under intense regulatory scrutiny. Three years ago, the need for robust security measures came up. This was essential for scaling operations, as partner institutions demanded proof of appropriate information security. The need was for a trusted partner that could not just support compliance but also help move beyond it.

CHALLENGES​​​​

Untangling High-Stakes Compliance

Airpay’s rapid growth in fintech came with the challenge of maintaining a strong security posture across multiple regulatory frameworks.

Complex Compliance Management:
Over 20 audits annually required tracking numerous controls and evidence, a process previously reliant on error-prone spreadsheets.

Limited Risk Visibility:
Without centralized monitoring, addressing risks proactively was difficult, exposing Airpay to compliance lapses and potential disruptions.

Tedious Audit Preparation:
Disorganized evidence-sharing led to delays and miscommunication during audits, impacting timelines and efficiency.

Navigating complex regulations is not just a challenge; with Scrut’s structured approach to compliance management, it has become a manageable part of our daily operations.

SOLUTION​​​

Transforming Compliance to a Business Enabler

Automation for Continuous Compliance
Scrut introduced automated monitoring, evidence collection, and policy management tailored to Airpay’s compliance frameworks. Issues were flagged in real-time, and intuitive workflows ensured prompt resolution.

Unified GRC Modules for End-to-End Coverage
Scrut’s integrated modules enabled dynamic risk management, third-party vendor evaluations, employee security training, and more—all within one platform, with no paywalls.

Collaborative compliance processes
Scrut’s white-glove support enabled Airpay with all aspects of compliance and program management. Our expert infosec team ensured that even external framework requirements were incorporated with ease.

OUTCOME

Security Without Complexity

Simplified Infosec Compliance
Scrut’s automated workflows and oversight reduced critical issues by 50%, freeing the CTO from firefighting and enabling focus on strategic business growth.

Scalable Security with Confidence
With Scrut’s dynamic repository and metadata remediation, Airpay efficiently scaled GRC processes, resolving incidents and addressing cloud risks with speed and precision.

Streamlined Audits for Efficiency
Scrut’s Unified Compliance Framework™ simplified audit prep, facilitating a seamless transition to ISO 27001:2022 and streamlining the audit process through efficient evidence management.