How Rencata used Scrut to get SOC 2 compliant without pulling its team away from client work

CONTEXT 

A scaling team made manual compliance harder to manage

Rencata builds custom enterprise systems and provides technical resources to clients, with a strong focus on fintech and banking.

Security was already a priority, but as the business grew to 300+ team members, its own compliance work remained largely manual.

Keeping requirements documented and current needed a more structured approach, one that could fit alongside the team’s work delivering and managing client IT systems.

Rencata needed a more structured process that would make compliance easier to maintain alongside those responsibilities.

CHALLENGES 

Keeping compliance organized across changing teams and client requirements

1. Compliance records depended on manual upkeep: Rencata relied on SharePoint and other records, with some Microsoft integrations but limited automation. Keeping documentation current and tracking compliance requirements remained largely manual.

2. Employee changes created more tracking: As projects expanded or contracted, employees moved between client teams. Onboarding, role changes, and client-specific disclosures had to be tracked in SharePoint and spreadsheets, alongside HR’s own system.

3. Compliance competed with client delivery: The team had experience supporting client security work, but managing its own compliance program added to existing responsibilities. Rencata needed practical guidance without requiring employees to become experts in another platform.

4. Client security answers needed documented proof: RFPs and early client discussions brought different security questions. Rencata needed consistent answers grounded in its actual practices, with documentation to support what it told clients.

SOLUTION

Combining expert guidance with automation for recurring compliance work

Rencata adopted Scrut with hands-on support from its team, then connected the platform to work that needed ongoing attention: infrastructure, employee compliance, and customer security reviews.

Keeping compliance data current with native integrations

Rencata connected Scrut with AD and Azure to reduce manual tracking. Its infrastructure team also valued automated information collection, which reduced the need to chase employees.

Scrut’s Microsoft Entra (Azure AD) integration syncs employee and group records into its People module. The Azure integration scans connected infrastructure daily, evaluating configurations against applicable compliance requirements. Failed cloud tests identify resources needing attention and provide remediation guidance.

For Rencata, the integrations support the continuing work of maintaining compliance after the audit, with less dependence on someone manually gathering information.

Keeping employee compliance requirements organized as teams change

Rencata can now track employee onboarding, designation changes, and client-specific disclosures in Scrut as people move between projects.

Scrut’s People module keeps employee compliance records and outstanding tasks together. Groups and checklists let teams assign different requirements to different sets of employees; moving someone between groups updates their assigned tasks. These capabilities support tracking different obligations across changing teams.

For Rencata, bringing this work into the platform reduces the separate manual tracking that continued even though HR already had its own system.

Automated answering of security questions from existing knowledge base

Rencata uses Scrut Teammates to help answer security questions in RFPs and early client discussions. For Rencata, the value is both the time saved and the ability to respond consistently using information the company can substantiate.

With Questionnaire Autofill, Scrut Teammates can reuse approved answers and draft new responses from configured sources, including published policies and documents made available for AI use in the Trust Vault or Vault. It shows the sources behind each response, giving reviewers a way to check the answer against the underlying documentation.

For Rencata, AI assistance reduces the effort of writing answers individually while helping the team present its security practices consistently.

IMPACT 

Less compliance administration, with clearer proof for clients

• Operational impact (simpler employee compliance tracking): Onboarding and designation changes had required manual records across SharePoint and spreadsheets. Those changes and client-specific disclosures are now easier to track as projects expand, contracts are updated, and personnel change.
• People impact (less chasing and drafting): The infrastructure team spends less effort collecting information from colleagues, while staff answering security questionnaires have help producing consistent responses. Del highlighted both as time-savers, reducing hands-on work for teams with other responsibilities.
• Customer impact (support for acquiring new clients): Rencata can share documented proof of its compliance during client evaluations. Del says this has helped the company acquire new clients, giving prospects evidence to support the security claims being made.

“I can’t imagine what sort of a company would not benefit from a platform like Scrut. The professional services support that comes with it, I think, is invaluable.”

— Del Husain, President & CIO, Rencata