How Edmingle stopped stitching compliance together and started running it

CONTEXT 

When growth raised the bar for compliance

For Edmingle, compliance became more important as the company grew beyond its home market. The B2B SaaS platform serves enterprises, training providers, and educational institutions, many of which have stringent security and compliance requirements. As Edmingle expanded into new geographies, customers increasingly expected evidence of security maturity and governance before signing contracts.

Compliance ownership sat with Co-Founder and CTO Harshit Sharaff, supported by a lean engineering team and stakeholders across the business. The company had already established a strong foundation with ISO 27001 and GDPR. However, as new frameworks were added and customer expectations increased, the systems supporting compliance were beginning to show their limits.

CHALLENGES 

When compliance lives in too many places

Edmingle's previous compliance tool handled framework compliance. Everything else lived somewhere else. Vendor tracking was in Excel. Security questionnaire responses from prospects were handled in Excel. Security scans required a separate arrangement outside the platform entirely. Each audit cycle meant pulling together work from multiple systems, none of which talked to each other. For a CTO already stretched across engineering and product, it meant every audit season started with a retrieval problem before it became a compliance one.

SOLUTION

A more sustainable way to manage compliance

Edmingle selected Scrut to create a more scalable compliance operating model. Instead of managing compliance through multiple vendors, disconnected workflows, and manual coordination, the team consolidated compliance activities into a single platform supported by dedicated compliance experts.

The objective was to build a foundation capable of supporting future audits, security reviews, and regulatory requirements without increasing operational burden.

One platform, one program, one place to look

Scrut combined compliance management, audit coordination, penetration testing, and certification support into a single workflow. Rather than coordinating multiple external stakeholders, the team could manage evidence collection, audit preparation, remediation activities, and certification progress through one centralized system.

This gave leadership greater visibility while reducing the administrative effort typically associated with maintaining compliance programs.

Turning customer security reviews into a repeatable process

As more enterprise prospects evaluated Edmingle's security posture, responding to security questionnaires became an increasingly important part of the buying process.

Instead of working through security assessments question by question, the team feeds the entire questionnaire into Scrut and gets back answers pulled directly from existing policies, controls, and documentation in the platform. What previously took days now takes minutes.

Combined with Scrut's Trust Center, Edmingle gained a scalable way to share security and compliance information with customers without relying on lengthy email exchanges and manual document requests.

Creating structure around vendor and risk management

As the business matured, vendor oversight and risk management became increasingly important.

Using Scrut, Edmingle was able to establish a more structured approach to third-party risk management by centralizing vendor records, assessments, and supporting documentation. Risk Management workflows provided a consistent process for identifying, evaluating, and tracking risks while maintaining clear ownership and accountability.

Instead of managing critical compliance activities through spreadsheets and disconnected processes, the team gained a repeatable framework that could evolve alongside the business.

IMPACT 

A compliance program built for the next stage of growth

Vendor tracking with structure and visibility: All of Edmingle's vendors are now tracked, risk-rated, and visible to enterprise clients as sub-processors through the trust portal – without a spreadsheet in sight.

Security questionnaires from days to minutes: When Edmingle was on their previous compliance tool, security questionnaires were handled manually in spreadsheets. Scrut's AI questionnaire feature replaced that with automated responses grounded in live platform data, cutting the process from days to minutes. 

Audit process tightened: Because Scrut ran an internal audit first, Edmingle walked into their external audit with every gap already closed. No surprises, no back-and-forth, and a faster path to the final report.

Everything in one place: By consolidating compliance operations, customer due diligence, audit preparation, vendor oversight, and security validation into a single workflow, the company has created a more sustainable model for managing compliance at scale.

“Scaling multiple frameworks was becoming a challenge – both on the platform and commercially. What we needed was a more scalable way to operate it and Scrut helped us achieve that.”
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– Harshit Sharaff, Co-Founder and CTO